Refund and Return Policy

Effective Date: March 13, 2025

At BYTERIGPC, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we offer a transparent and hassle-free return and refund policy. Please review the terms below to understand your rights and our procedures.

1. Eligibility for Returns and Refunds

You may request a return or refund if your order meets the following conditions:

  • The request is made within 30 days from the date of purchase.
  • The product is unused, in its original packaging, and in the same condition as when received.
  • Proof of purchase (receipt or order confirmation) is provided.
  • The product is defective, damaged, or incorrect due to our error.

2. Non-Returnable Items

Certain items are not eligible for return or refund, including:

  • Custom-built PCs or specially configured products.
  • Software, digital downloads, and licensing keys.
  • Opened or used accessories (such as keyboards, mice, and headphones) unless defective.
  • Products with visible signs of misuse, modification, or damage caused by the customer.

3. Return Process

To initiate a return, follow these steps:

  1. Contact Us: Email info@byterigpc.com or call (507) 754-5046 to request a return authorization.
  2. Package the Product: Securely pack the item in its original box with all accessories, manuals, and receipts.
  3. Ship the Product: Send the package to our address at:
    BYTERIGPC
    212 5th St NE, Grand Meadow, Minnesota (MN)
    • Customers are responsible for return shipping costs unless the return is due to our error.

4. Refund Policy

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 7-10 business days using the original payment method.
  • Shipping fees are non-refundable, except in cases of defective or incorrect items.

5. Exchanges

If you receive a defective or damaged product, we offer free replacements for eligible items. Contact us within 7 days of receiving your order to request an exchange.

6. Cancellations

  • Orders can be canceled within 24 hours of purchase for a full refund.
  • Once an order is shipped, cancellation is not possible, and our return policy applies instead.

7. Contact Information

For any questions regarding our refund and return policy, please reach out to us:

📍 Address: 212 5th St NE, Grand Meadow, Minnesota (MN)
📞 Phone: (507) 754-5046
📧 Email: info@byterigpc.com
🌐 Website: byterigpc.com